Account help
Get help with login, account access, subscription questions, or billing receipts.
Swerve support
Email the Swerve team for account help, safety reports, privacy requests, or questions about AI character chat.
[email protected]Get help with login, account access, subscription questions, or billing receipts.
Report unsafe, illegal, abusive, or exploitative content so the team can review it.
Ask for data access, correction, deletion, or other privacy-related account support.
Include the email on your account, a short description of the issue, and any relevant screenshots or links. For safety reports, include enough context for review without sharing passwords, payment details, or government IDs.
Email [email protected] with the content or character URL, the reason for concern, relevant dates, and available evidence. We aim to acknowledge reports within one business day and resolve content complaints within seven business days.
For suspected child exploitation, non-consensual content, trafficking, illegal content, or imminent harm, put “URGENT SAFETY REPORT” in the subject line.
Use “Depicted Person Removal Request” for removal requests and “Safety Decision Appeal” for appeals.